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Support

Questions about scans, grading, billing or your account? Our team usually replies within 24 hours.

Email Support

What we can help with

  • Account and subscription issues
  • Card scanning and recognition questions
  • Grading and pricing inquiries
  • Technical problems and bug reports
  • Feature requests and feedback

Before contacting support

To help us resolve your issue faster, please include:

  • A short description of the issue you're experiencing
  • Your device model and OS version (iOS or Android)
  • Screenshots or a screen recording, if applicable

Account deletion

If you would like to delete your account and all associated data, please visit the Account Deletion page or send a request directly to [email protected].